Req Number: mit-00009025
Department: Information Services and Technology
FT/PT: Full Time
Employment / Payroll Category: Administrative
UNIFIED COMMUNICATIONS ENGINEER, Information Services and Technology (IS&T), to provide design, configuration, and support for MIT's SIP-based communications services which support over 25,000 users. These include traditional telephone service and a rich set of video, instant messaging, and other collaboration tools. Will ensure day-to-day operational stability, handle equipment and server installation and upgrades, and resolve complex problems; assume primary responsibility for the operation, maintenance, and support of Cisco Unified Communications systems; promote the use of emerging collaboration and communication technologies; serve as technical lead on projects; provide technical guidance to other IT staff; and perform other duties as needed.
REQUIREMENTS: at least five years of network engineering and services experience in large, complex environments; ability to configure systems and integrate them with other communications systems; experience working with vendors on system installations and software and hardware upgrades; ability to diagnose complex problems and implement fixes in a multivendor environment; familiarity with basic networking technologies including IP routing, VLANs, DHCP and HTTP; substantial experience with Cisco Unified Communications systems including CUCM, Unity Connection, UCCX, CUPS, CUBE, TelePresence, and voice gateways; strong understanding of VoIP technologies including Cisco SCCP and IETF SIP and related protocols; extensive hands-on experience with SIP trunking and debugging SIP messaging; ability to work and communicate effectively with customers, assessing their needs, and analyzing and resolving their problems; ability to work both independently and as a part of a team; and ability to maintain confidentiality using discretion and judgment. Experience with Polycom voice equipment, WebEx, Tandberg videoconferencing systems, Broadsoft Synergy, or Acme Packet systems a plus; as is knowledge of the IETF XMPP protocol. MIT-00009025-P
9/4/12
MIT is an equal opportunity/affirmative action employer. The Massachusetts Institute of Technology does not discriminate against any employee or applicant for employment on the basis of race, color, gender, sexual orientation, religion, disability, veteran status, age, or national or ethnic origin in the administration of its employment policies and practices.
Source: http://www.higheredjobs.com/details.cfm?JobCode=175706542
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